Tor 依靠全球用户和志愿者的支持来帮助我们改进我们的软件和资源，因此您的反馈对我们（以及所有 Tor 用户）都非常有价值。

反馈模板

给我们发送反馈或者报告程序问题时，请尽量包含以下信息，越多越好：

  • Operating System you are using
  • Tor 浏览器版本
  • Tor Browser Security Level
  • 请详细叙述您遇到问题的过程和步骤，以便于我们重新还原您遇到的问题。（比如，“我打开了浏览器，输入了一个网页地址，点击了图标，然后我的浏览器就崩溃了。”）
  • 一张有关该问题的截屏。
  • 日志文件

如何与我们联系

有多种方式可以联系我们，请选择对您来说最方便的一种。

Tor Forum

We recommend asking for help on the Tor Forum. You will need to create an account to submit a new topic. Before you ask, please review our discussion guidelines. At the moment, for the fastest response, please write in English. If you found a bug, please use GitLab.

GitLab

First, check if the bug is already known. You can search and read all the issues at https://gitlab.torproject.org/. To create a new issue, please request a new account to access Tor Project's GitLab instance and find the right repository to report your issue. We track all Tor Browser related issues at Tor Browser issue tracker. Issues related to our websites should be filed under the Web issue tracker.

电子邮件

给我们发送邮件至frontdesk@torproject.org

In the subject line of your email, please tell us what you're reporting. The more specific your subject line is (e.g. "Connection failure", "feedback on website", "feedback on Tor Browser, "I need a bridge"), the easier it will be for us to understand and follow up. Sometimes when we receive emails without subject lines, they're marked as spam and we don't see them.

For the fastest response, please write in English, Spanish, and/or Portuguese if you can. If none of these languages works for you, please write in any language you feel comfortable with, but keep in mind it will take us a bit longer to answer as we will need help with translation to understand it.

博客文章评论

You can always leave comments on the blog post related to the issue or feedback you want to report. If there is not a blog post related to your issue, please contact us another way.

IRC

You can find us in the #tor channel on OFTC to give us feedback or report bugs/issues. We may not respond right away, but we do check the backlog and will get back to you when we can.

Learn how to connect to OFTC servers.

邮件列表

For reporting issues or feedback using email lists, we recommend that you do so on the one that is related to what you would like to report. A complete directory of our mailing lists can be found here.

想要反馈或有关 Tor 浏览器、Tor 网络和 Tor 开发的其他项目的问题：tor-talk

想要反馈或有关我们网站的问题：ux

想要获得反馈或有关运行 Tor 中继服务器的问题： tor-relays

反馈有关 Tor 浏览器使用手册或支持网站的问题：tor-community-team

报告安全问题

如果您在我们的项目或基础设施里发现了问题，请发邮件至tor-security@lists.torproject.org。 如果您在 Tor或 Tor 浏览器里找到了安全漏洞，请报告给我们的漏洞悬赏项目. 如果您想要加密您的邮件，可以通过与tor-security-sendkey@lists.torproject.org联系或从pool.sks-keyservers.net获取列表的GPG公钥。 这是指纹：

  gpg --fingerprint tor-security@lists.torproject.org
  pub 4096R/1A7BF184 2017-03-13
  Key fingerprint = 8B90 4624 C5A2 8654 E453 9BC2 E135 A8B4 1A7B F184
  uid tor-security@lists.torproject.org
  uid tor-security@lists.torproject.org
  uid tor-security@lists.torproject.org
  sub 4096R/C00942E4 2017-03-13