保持联系

For a long time, the Tor community has been running many day-to-day activities using the IRC network known as OFTC. IRC has worked out well for us, and our community on IRC has been evolving over the years with new people joining in and new channels appearing for specific needs in the organization.

The Tor community is opening up its day-to-day conversations by bridging our IRC community the Matrix network. For regular Tor users, it means that you can chat with us using a friendly App like Element. The #tor:matrix.org room or the #tor IRC channel are connected: whichever platform you chose, your message will be shared on both platforms.

To join the conversation with Tor contributors on Matrix, you need a Matrix account. Several providers can get you one. One of these is the Matrix.org Foundation, which allows people to register an account for free. You can register an account on app.element.io.

Once you have a Matrix account, you can either join the Tor Matrix Space to browse the Tor rooms, or directly join the #tor:matrix.org user support room.

Alternatively, if you want to use IRC you can use OFTC's web IRC client:

  1. Open OFTC webchat

  2. 在空白处填入：

    昵称：任何您想取的名字都可以，但要选取您每次使用 IRC 和 Tor 上的人交流时用的同样的昵称。如果您的昵称已经被人使用，您会收到系统的信息，并选择其他昵称。

    频道: #tor

  3. 点击确定

祝贺！您正在使用IRC。

几秒过后，您会自动进入 #tor，这是一个 Tor 的开发者，中继服务器运行者和其他社区成员的聊天室。这里也有些在 #tor 里的随机人员。

您可以在屏幕下方的空白条里输入问题。请您直接输入您的问题，不用输入其他无关内容。

人们也许可以立即做出回复，也可能有所延迟（有些人被列在频道上，但他们可能此刻不在电脑旁，而是记录下频道活动，之后再阅读）。

如果您想和某个特定的人聊天，请以他们的昵称作为您评论的开头，他们通常便会收到通知，告诉他们有个人正试图联系他们。

OFTC often doesn't allow people to use their webchat over Tor. For this reason, and because many people end up preferring it anyway, you should also consider using an IRC client.

tor-project 频道是Tor的成员讨论和协调日常 Tor 工作的地方。它比 #tor 的成员数更少，但更专注于手头上的工作。我们也欢迎您加入这个频道。要想访问 #tor-project，您的昵称必须要注册并验证。

这是如何联系到 #tor-project和其他注册频道的方法。

注册您的昵称

  1. Log onto #tor. See How can I chat with Tor Project teams?

  2. 然后点击屏幕左上方的"Status"字样。

  3. In the window at the bottom of the page, type: /msg nickserv REGISTER yournewpassword youremailaddress

  4. 点击确定。

如果一切顺利，您会收到一条注册成功的信息。

系统可能会将您注册成您的昵称加上“_”，而不仅仅是您的昵称。

如果是这样的话，继续进行操作即可，但要牢记，您是“用户_”而不是“用户”。

每当您登入IRC时，为了验证您的注册昵称，请输入：

/nick yournick

/msg nickserv IDENTIFY YourPassWord

如何验证您的昵称

After registering your nickname, to gain access to the #tor-project and other protected channels, your nickname must be verified.

  1. Go to https://services.oftc.net/ and follow the steps in the 'To verify your account' section

  2. Go back to the IRC webpage where you are logged in and type:

    /msg nickserv checkverify

  3. Click ENTER.

  4. If all is well, you will receive a message that says:

*!NickServ*checkverify

Usermodechange: +R

!NickServ- Successfully set +R on your nick.
`

您的昵称验证成功！

现在，加入 #tor-project，您可以直接键入：

/join #tor-project 并点击确定。

您将会被允许进入频道。如果成功的话，祝贺您！

然而，如果您在某一步中遇到了问题，您可以在#tor channel中寻求帮助。

您可以通过点击IRC窗口左上方不同的频道名称，在频道之间来回切换。

Tor 依靠全球用户和志愿者的支持来帮助我们改进我们的软件和资源，因此您的反馈对我们（以及所有 Tor 用户）都非常有价值。

反馈模板

给我们发送反馈或者报告程序问题时，请尽量包含以下信息，越多越好：

  • Operating System you are using
  • Tor 浏览器版本
  • Tor Browser Security Level
  • 请详细叙述您遇到问题的过程和步骤，以便于我们重新还原您遇到的问题。（比如，“我打开了浏览器，输入了一个网页地址，点击了图标，然后我的浏览器就崩溃了。”）
  • 一张有关该问题的截屏。
  • 日志文件

如何与我们联系

有多种方式可以联系我们，请选择对您来说最方便的一种。

Tor Forum

We recommend asking for help on the Tor Forum. You will need to create an account to submit a new topic. Before you ask, please review our discussion guidelines. At the moment, for the fastest response, please write in English. If you found a bug, please use GitLab.

GitLab

First, check if the bug is already known. You can search and read all the issues at https://gitlab.torproject.org/. To create a new issue, please request a new account to access Tor Project's GitLab instance and find the right repository to report your issue. We track all Tor Browser related issues at Tor Browser issue tracker. Issues related to our websites should be filed under the Web issue tracker.

电子邮件

给我们发送邮件至frontdesk@torproject.org

In the subject line of your email, please tell us what you're reporting. The more specific your subject line is (e.g. "Connection failure", "feedback on website", "feedback on Tor Browser, "I need a bridge"), the easier it will be for us to understand and follow up. Sometimes when we receive emails without subject lines, they're marked as spam and we don't see them.

For the fastest response, please write in English, Spanish, and/or Portuguese if you can. If none of these languages works for you, please write in any language you feel comfortable with, but keep in mind it will take us a bit longer to answer as we will need help with translation to understand it.

博客文章评论

You can always leave comments on the blog post related to the issue or feedback you want to report. If there is not a blog post related to your issue, please contact us another way.

IRC

You can find us in the #tor channel on OFTC to give us feedback or report bugs/issues. We may not respond right away, but we do check the backlog and will get back to you when we can.

Learn how to connect to OFTC servers.

邮件列表

For reporting issues or feedback using email lists, we recommend that you do so on the one that is related to what you would like to report. A complete directory of our mailing lists can be found here.

想要反馈或有关 Tor 浏览器、Tor 网络和 Tor 开发的其他项目的问题：tor-talk

想要反馈或有关我们网站的问题：ux

想要获得反馈或有关运行 Tor 中继服务器的问题： tor-relays

反馈有关 Tor 浏览器使用手册或支持网站的问题：tor-community-team

报告安全问题

如果您在我们的项目或基础设施里发现了问题，请发邮件至tor-security@lists.torproject.org。 如果您在 Tor或 Tor 浏览器里找到了安全漏洞，请报告给我们的漏洞悬赏项目. 如果您想要加密您的邮件，可以通过与tor-security-sendkey@lists.torproject.org联系或从pool.sks-keyservers.net获取列表的GPG公钥。 这是指纹：

  gpg --fingerprint tor-security@lists.torproject.org
  pub 4096R/1A7BF184 2017-03-13
  Key fingerprint = 8B90 4624 C5A2 8654 E453 9BC2 E135 A8B4 1A7B F184
  uid tor-security@lists.torproject.org
  uid tor-security@lists.torproject.org
  uid tor-security@lists.torproject.org
  sub 4096R/C00942E4 2017-03-13